Privacy Policy
1. Who We Are
Vaishnav Catalyst (“we”, “us”, “our”) is a startup-growth consultancy based in Ahmedabad, Gujarat, India, providing registration, funding-advisory, compliance and digital-growth services to Indian startups. We are the data controller for personal data collected through this website (the “Site”) and our service engagements.
2. What Information We Collect
We collect the following categories of personal data:
- Identity & contact data: name, phone, email, postal address, business name, GSTIN/PAN where applicable.
- Engagement data: details of services you enquire about or purchase, proposal/quotation data, invoices, payment receipts.
- Documents: KYC documents, identity proofs, address proofs, business documents shared with us to deliver services.
- Technical data: IP address, browser type, device info, pages visited, referring URL (via cookies and analytics tools).
- Communications: messages and call recordings (where you consent) when you contact us.
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries, schedule calls and provide requested services.
- To prepare proposals, process payments, issue tax invoices and maintain books of accounts.
- To file applications and submissions with government / regulatory bodies on your behalf (MCA, DPIIT, GST, Trademark, FSSAI, etc.) with your explicit written authorisation.
- To send you service-related communications (engagement updates, renewal reminders, scheme alerts relevant to your startup stage).
- To send marketing communications (newsletters, scheme updates, event invites) only if you have opted in. You may unsubscribe at any time.
- To improve our Site (analytics), prevent fraud, and comply with legal obligations.
4. Sharing and Disclosure
We do not sell or rent your personal data. We may share data only with:
- Government / regulatory authorities — as required for filing registrations, returns, applications or compliance on your behalf, with your authorisation.
- Payment processors (Razorpay, banks, UPI/PSP) — solely to process your payments. We do not store full card or bank credentials.
- Service vendors — vetted IT, hosting, email, CRM and accounting vendors who are contractually bound to keep your data confidential.
- Professional advisors — chartered accountants, company secretaries or lawyers assisting in your engagement, on a need-to-know basis.
- Law enforcement / courts — if compelled by valid legal process or to protect our lawful rights.
5. Cookies and Analytics
We use cookies and similar technologies to remember your preferences, keep you signed in, and measure Site traffic. We may use Google Analytics (GA4) and Meta Pixel in anonymised / aggregated form. You can disable cookies in your browser settings; some Site features may not work as intended if disabled.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Statutory retention periods (e.g. 8 years for accounting records under the Income Tax Act) are observed.
7. Your Rights
Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of data, subject to legal retention obligations.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the Data Protection Board of India.
To exercise these rights, write to vaishnavcatalyst@gmail.com. We will respond within 30 days.
8. Data Security
We implement reasonable organisational and technical safeguards (encryption in transit, restricted access, confidentiality obligations on staff and vendors) to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and Services are not directed to minors under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us so we can delete it.
10. Third-Party Links
Our Site may contain links to external sites (government portals, social media). We are not responsible for the privacy practices of those sites. Please review their policies separately.
11. International Transfers
Your data is primarily processed in India. Where a vendor outside India processes data on our behalf (e.g. global CRM/email tools), we ensure adequate contractual safeguards consistent with Indian law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. For material changes, we will notify you via email or a Site banner.
13. Contact & Grievance Officer
- Grievance Officer: Dipesh Vaishnav
- Email: vaishnavcatalyst@gmail.com
- Phone: +91 98989 25319
- Address: Ahmedabad, Gujarat, India
Last updated: June 2026.